Privacy Policies

Privacy Policies

Effective Date: 12-12-2024

At CoachFolaShade.com, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party payment providers)

1.2 Non-Personal Information:

  • IP address
  • Browser type
  • Device type
  • Pages visited on our website
  • Cookies and usage data

2. How We Use Your Information

The information we collect is used for the following purposes:

2.1 Service Delivery:

  • To process your bookings and payment.
  • To provide coaching services and related resources.

2.2 Communication:

  • To send you updates, newsletters, and promotional materials (with your consent).
  • To respond to your inquiries and customer support requests.

2.3 Website Improvement:

  • To analyze website usage and improve user experience.
  • To monitor and prevent fraud or unauthorized activities.

3. Legal Basis for Processing Data

We process your personal data based on the following legal grounds:

  • Consent: When you provide explicit consent, such as signing up for newsletters.
  • Contractual Necessity: When the processing is required to fulfill our obligations under a contract.
  • Legitimate Interests: To enhance our services, ensure security, and maintain customer relationships.
  • Legal Compliance: When processing is necessary to comply with applicable laws.

4. Cookies and Tracking Technologies

We do not sell or rent your personal information. However, we may share your data in the following circumstances:

4.1 Service Providers:

  • With third-party service providers that assist in website operations, payment processing, email distribution, or analytics.

4.2 Legal Obligations:

  • If required by law or to protect our legal rights.

4.3 Business Transfers:

  • In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.

5. Cookies and Tracking Technologies

Our website uses cookies to improve functionality and enhance your browsing experience. These include:

5.1 Essential Cookies: Necessary for website operation.

5.2 Analytics Cookies: To track website performance and usage trends.

5.3 Advertising Cookies: To deliver personalized advertisements.

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the retention period expires, your data will be securely deleted or anonymized.

7. Your Rights

As a user based in the UK or EU, you have the following rights under the General Data Protection Regulation (GDPR):

  • Access: To request a copy of the personal data we hold about you.
  • Correction: To request correction of inaccurate or incomplete data.
  • Deletion: To request the deletion of your personal data under certain circumstances.
  • Restriction: To request a restriction on data processing in specific cases.
  • Objection: To object to processing based on legitimate interests.
  • Portability: To request transfer of your data to another service provider.

8. Data Security

We employ industry-standard security measures to protect your data from unauthorized access, loss, or disclosure. This includes:

  • Secure servers and encrypted communications.
  • Regular security audits and updates.
  • Limited access to personal data by authorized personnel only.

While we strive to protect your data, no transmission over the internet can be guaranteed as 100% secure. Therefore, we encourage you to use caution when sharing sensitive information online.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before submitting your data.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Effective Date." Continued use of our site constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: [Insert Email Address]
  • Phone: [Insert Phone Number]
  • Mailing Address: [Insert Address]

Thank you for trusting CoachFolaShade.com with your personal information.